This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from heritage-handicrafts.com.
When you visit our website, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some of the cookies stored on your device. As you navigate through our site, we also collect information about the specific pages or products you view, the websites or search terms that directed you here, and how you engage with the site. This automatically gathered data is referred to as “Device Information.”
We collect Device Information using the following technologies:
When you make a purchase or attempt to do so through our Site, we collect certain details from you, such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We refer to this data as ‘Order Information.
In this Privacy Policy, ‘Personal Information’ includes both ‘Device Information’ and ‘Order Information.
We use the Order Information we collect primarily to fulfill orders placed through our site, which includes processing payment details, arranging shipping, and providing invoices or order confirmations. Additionally, this information is used to:
We utilize the Device Information we collect to help screen for potential risks and fraud (particularly by analyzing your IP address) and to enhance and optimize our site. This includes generating analytics on how our customers navigate and interact with the website, as well as evaluating the effectiveness of our marketing and advertising efforts.
Additionally, we use third-party vendor remarketing tracking cookies, which allow us to display ads to you across the internet. Rest assured, we prioritize your privacy and do not collect any personally identifiable information through Google’s or any other third-party remarketing systems.
Third-party vendors, including Google, use cookies on web browsers to serve ads based on your previous visits to our site. This enables us to present special offers and continue promoting our services to those who have shown interest in what we offer.
We share your Personal Information with trusted third parties to assist us in utilizing your data as described earlier. For instance, we employ Shopify to manage our online store. You can find more details on how Shopify handles your Personal Information here: Shopify Privacy Policy. Additionally, we use Google Analytics to gain insights into how our customers interact with our website. For more information on how Google processes your Personal Information, visit their privacy policy here: Google Privacy Policy. If you wish to opt out of Google Analytics, you can do so here: Google Analytics Opt-Out.
Moreover, we may share your Personal Information to comply with relevant laws and regulations, respond to valid legal requests such as subpoenas or search warrants, or to safeguard our rights.
As previously mentioned, we utilize your Personal Information to deliver tailored advertisements and marketing communications that we think may interest you. For further details on how targeted advertising operates, we invite you to explore the educational resources provided by the Network Advertising Initiative.
Please be aware that our data collection and usage practices on the site remain unchanged even when a Do Not Track signal is received from your browser.
As a resident of Europe, you have the right to access your personal information that we hold, as well as the right to request corrections, updates, or deletions of your personal data. To exercise these rights, please reach out to us using the contact information provided below.
Furthermore, please be aware that we process your information to fulfill our contractual obligations with you, such as when you place an order through our site, or to pursue our legitimate business interests as outlined earlier. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.
When you place an order on our website, we will retain your Order Information for our records unless you request its deletion.
We may revise this privacy policy periodically to reflect changes in our practices or to address operational, legal, or regulatory requirements.
For further details regarding our privacy practices, if you have any inquiries, or if you wish to submit a complaint, please reach out to us via email at @heritagehandicrafts.com.