Terms of service

OVERVIEW

This website is operated by Heritage Handicrafts. Throughout this site, the terms “we,” “us,” and “our” refer to Heritage Handicrafts. We provide this website, including all information, tools, and services available on it, to you, the user, based on your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), which include any additional terms, conditions, and policies referenced or linked within this document. These Terms apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with all the terms and conditions outlined in this agreement, you may not access the website or use our services. If these Terms of Service are deemed an offer, acceptance is explicitly limited to these Terms.

Any new features or tools added to our current store will also be subject to these Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes signifies your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the legal age in your state or province of residence, or that you are the legal age and have obtained consent for any minor dependents to access this site.

You are prohibited from using our products for any illegal or unauthorized activities, and you must comply with all applicable laws in your jurisdiction, including but not limited to copyright laws.

You must not send any worms, viruses, or any harmful code.

Any breach or violation of these Terms will result in an immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny service to any individual for any reason at any time.

You acknowledge that your content (excluding credit card information) may be transmitted without encryption and may involve (a) transfers over various networks; and (b) modifications to comply with the technical requirements of connecting networks or devices. Please note that credit card information is always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, your use of the Service, or your access to the Service, as well as any contact information on our website, without our explicit written consent.

The headings used in this agreement are for convenience only and do not limit or affect the Terms herein.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Heritage Handicrafts does not take responsibility for the accuracy, completeness, or timeliness of the information provided on this website. The materials available are intended for general informational purposes only and should not be considered as the sole basis for decision-making. We strongly encourage you to consult primary, more accurate, and timely sources of information before relying on any content from our site. Any reliance on the information provided here is at your own risk.

Please note that this site may include historical information, which is not current and is provided solely for your reference. We reserve the right to update or modify the content on this site at any time; however, we are not obligated to make any updates. It is your responsibility to stay informed about any changes to the information presented on our website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Please note that prices for our products may change without prior notice. Heritage Handicrafts reserves the right to modify or discontinue the Service (including any part or content) at any time without notice. We will not be held liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Some products and services are exclusively available online through our website. Please note that these items may have limited quantities and can only be returned or exchanged in accordance with our Return Policy.

We strive to provide accurate representations of the colors and images of our products displayed in the store. However, we cannot guarantee that your computer monitor will display colors accurately.

We reserve the right to restrict sales of our products or services to any individual, geographic area, or jurisdiction at our discretion, on a case-by-case basis. This includes the authority to limit quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without notice, solely at our discretion. We also reserve the right to discontinue any product at any time. Offers for products or services listed on this site are void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we warrant that any errors in the service will be rectified.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order you place with us. At our discretion, we may impose limits or cancel the quantities purchased per individual, household, or order. These limitations may apply to orders made using the same customer account, credit card, and/or shipping and billing addresses. If we need to modify or cancel an order, we will make efforts to notify you via the email and/or billing address or phone number provided at the time of the order. Additionally, we reserve the right to restrict or deny orders that, in our sole judgment, seem to originate from dealers, resellers, or distributors.

By placing an order, you agree to provide accurate, complete, and up-to-date information for all purchases made at our store. You are responsible for promptly updating your account information, including your email address, credit card details, and expiration dates, to ensure we can complete your transactions and contact you when necessary.

For further details, please refer to our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor, control, or influence. You acknowledge that access to these tools is provided “as is” and “as available,” without any warranties, representations, or endorsements of any kind. We shall not be liable for any issues arising from your use of these optional third-party tools.

Your use of any optional tools available on our site is at your own risk and discretion. We encourage you to review and understand the terms set by the respective third-party providers.

Additionally, we may introduce new services and features through our website in the future, including new tools and resources. These new services and features will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services offered through our website may feature materials from third parties. Links to third-party websites on our site are not affiliated with Heritage Handicrafts. We do not take responsibility for evaluating the content or accuracy of these external sites, nor do we guarantee or assume liability for any materials, products, or services provided by third parties.

Heritage Handicrafts is not liable for any harm or damages arising from the purchase or use of goods, services, or resources associated with any third-party websites. We strongly encourage you to review the policies and practices of these third parties and ensure you understand them before proceeding with any transactions. Any inquiries, complaints, or concerns regarding third-party products should be directed to the respective third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit specific materials to us upon our request (such as contest entries) or, even without a request, share creative ideas, suggestions, proposals, plans, or other content (collectively referred to as “comments”) through any medium (including online, email, postal mail, etc.), you agree that we may edit, copy, publish, distribute, translate, and utilize these comments in any format, without any limitations. We are under no obligation to (1) keep any comments confidential; (2) compensate you for any comments; or (3) respond to any comments.

While we may choose to monitor, edit, or remove any content at our discretion, we are not obligated to do so. This includes content we deem unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that infringes upon any party’s intellectual property or violates these Terms of Service.

By submitting comments, you confirm that your contributions do not violate the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You also agree that your comments will not contain any libelous, unlawful, abusive, or obscene material, nor any computer viruses or malware that could harm the operation of our services or related websites. You may not use a false email address, impersonate someone else, or mislead us or any third parties regarding the origin of your comments. You are solely responsible for the comments you submit and their accuracy. Heritage Handicrafts assumes no responsibility or liability for any comments posted by you or any third party.